We are committed to protecting your privacy. We collect various personal details about
you when you purchase tickets online e.g name, home address, billing address, telephone number, email etc).
We use the information we collect about you to process orders and to provide a more personalised service.
Collecting these details allows our system to create a customer account for you in order that we can sell you tickets.
Customers have the option to have their tickets sent to their home address if time allows, or if collecting tickets in
the gallery, we may need to use your home address as a means to identify you as the purchaser,
as we do not retain customers' credit card details on our system. Having a record of your personal details also allows us to identify you if we need to contact you regarding your booking, or if you need to contact us to change your booking. We are also able to help if tickets are lost by checking your
personal details on the database. Additionally, our bank recommends that we take the billing address of people
purchasing tickets in advance as this can help to prevent fraudulent use of credit cards. However, if you would prefer not
to provide us with any of your personal information, you can buy tickets in person at any of the ticket desks in the galleries.
Tate Ticketing is covered by Tate's
Cookies must be enabled for use during the session when using our e-commerce facilities
Cookies are small files which are sent to your browser and stored on your computer's hard disk. If
you have registered with the Tate, then your computer will store an identifying code in the
cookie which means you do not need to type in your logon number each time you return to the
site. Other than this, we do not store your password or any other information in the
cookie, or use it for any other purpose.
To enable cookies in Internet Explorer follow the instructions below.
Click Tools, Internet Options, Security, Internet, Custom Level and
scroll down until you find cookies.
If you want to shop on our website make sure that you enable per-session cookies (not stored). If
you would like your customer number to be entered automatically next time you use our online
ticketing make sure that cookies stored on your computer is enabled.
Click Tools, Options, Privacy and click Accept Cookies from Sites
Click Safari, Preferences, Security and click Accept Cookies Only From Sites
I Navigate To or Always
By disclosing your personal information to us using this website or over the telephone, you
consent to the collection, storage and processing of your personal information by Tate in the
information we hold about you, you can also email us at firstname.lastname@example.org.